Kenyi Alba, the skilled owner of “You Need It, We Fix It,” a remodeling and handyman service in Syracuse, NY, built his business on quality work and word-of-mouth referrals. To grow his business and reach a wider audience, he needed a professional digital presence. Haketi was brought on to build a brand-new website from the ground up, designed to showcase his craftsmanship, clearly list his services, and make it easy for potential clients to contact him directly.
You Need It, We Fix It
Project Overview
The Client
You Need It, We Fix It is a Syracuse, NY-based business providing a wide range of handyman and remodeling services. Owner Kenyi Alba is a trusted craftsman known for his reliability and high-quality work. The business needed a website that would reflect this professionalism and serve as a primary channel for attracting new customers.
The Challenge
For a local service business, a strong online presence is crucial for growth. Kenyi Alba faced several common challenges by not having a website:
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Limited Reach: Relying solely on word-of-mouth limited his customer base to a small local network.
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Lack of a Portfolio: There was no central, professional place to showcase photos of his completed projects, making it harder to demonstrate his skills to new clients.
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No Clear Service Menu: Potential customers had no easy way to see the full scope of services offered, from small handyman tasks to larger remodeling projects.
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Inefficient Contact Process: Without a dedicated contact form or professional email, managing inquiries was disorganized and less professional.
The Solution
Haketi created a straightforward, professional, and effective website focused on the three core needs of a service business: showcasing work, listing services, and generating leads.
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Visually-Driven Portfolio Gallery: We designed a clean and impressive photo gallery to serve as a digital portfolio. This allows Kenyi to prominently display high-quality images of his past remodeling and handyman work, building immediate trust and credibility.
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Clear and Organized Services Section: We developed a dedicated page that clearly outlines all the services “You Need It, We Fix It” provides. Services were grouped logically (e.g., “Kitchen Remodeling,” “Bathroom Updates,” “Handyman Services”), making it easy for visitors to find what they need.
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Direct Contact and Quote Request Forms: A primary goal was to streamline inquiries. We implemented a simple, user-friendly contact form and a “Request a Quote” call-to-action, allowing potential customers to easily get in touch with Kenyi directly from the website.
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Mobile-First and Local SEO-Ready: The website is fully responsive and looks great on all devices. It was also built with a strong foundation for local SEO, optimized to help the business appear in search results for customers looking for handyman and remodeling services in the Syracuse, NY area.
The Results
The new website has provided an essential business asset for “You Need It, We Fix It”:
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Enhanced Professionalism: The business now has a professional digital storefront that legitimizes its operations and builds trust with homeowners.
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A Powerful Sales Tool: Kenyi can now direct potential clients to his website to see his portfolio, which acts as a 24/7 salesperson for his skills.
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Streamlined Lead Generation: The contact forms have created a steady and organized flow of qualified leads directly from potential customers.
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Increased Local Visibility: The SEO-ready site has improved the business’s visibility in local search, helping Kenyi reach new customers beyond his immediate referral network.
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