Privacy Policy

1. Scope

This Privacy Policy applies to the Haketi website and to information you provide when you contact us, submit a project inquiry, book a conversation, or otherwise interact with our online services. It does not govern third-party websites or services that have their own privacy notices.

Haketi works with clients in the United States and internationally. Additional rights may apply based on where you live.

2. Information we collect

Information you provide

When you use our contact or project forms, email us, call us, or schedule a meeting, we may receive:

• Your name, email address, telephone number, company, and role.
• Project details, service interests, budget or timing information, and any message or files you choose to share.
• Information connected with a proposal, contract, payment, or client relationship.
• Your communication preferences and correspondence with Haketi.

Information collected automatically

When you visit the site, our systems and service providers may collect technical information such as your IP address, browser and device type, approximate location derived from IP, referring page, pages viewed, interaction data, and diagnostic or security logs.

3. How we use information

We may use information to:

• Respond to questions, evaluate project fit, prepare proposals, and deliver requested services.
• Operate, maintain, secure, troubleshoot, and improve the website and our services.
• Understand how people find and use the site, and improve content and performance.
• Manage client relationships, billing, records, and service communications.
• Comply with law, enforce agreements, and protect Haketi, our clients, and others.

Where applicable, our legal bases may include your consent, steps requested before entering a contract, performance of a contract, our legitimate business interests, and compliance with legal obligations.

4. Cookies and analytics

The site may use essential cookies or similar technologies to provide core functions, remember preferences such as language selection, protect forms, and maintain security. We may also use analytics technologies to understand aggregate site use and improve the experience.

You can control many cookies through your browser settings. Blocking essential cookies may affect parts of the site. Browser controls, privacy extensions, and device settings may also limit certain tracking technologies.

5. How we share information

We may share information only as reasonably necessary with:

• Vendors that support website hosting, forms, email, scheduling, analytics, security, payment, and professional operations.
• Professional advisers, contractors, or collaborators who need the information to support an engagement and are expected to handle it appropriately.
• Authorities or other parties when required by law, needed to protect rights and safety, or connected with a business transaction.

Some providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers.

Retention

We keep personal information only as long as reasonably needed for the purposes described here, including client service, legal, accounting, security, and dispute-resolution needs. Retention periods vary by the type and context of the information.

Security

We use reasonable administrative, technical, and organizational safeguards. No website, transmission, or storage system can be guaranteed completely secure.

6. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or an objection to certain processing. You may also withdraw consent where processing relies on consent and opt out of nonessential communications.

To make a request, email [email protected] . We may need to verify your identity and may retain information when permitted or required by law. You may also have the right to contact your local privacy regulator.

Children

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the site.

Third-party links

Links to booking, social media, client websites, or other third-party services are provided for convenience. Their privacy practices are governed by their own notices.

Changes to this policy

We may update this policy as our services, technology, or legal obligations change. The date at the top shows the latest revision.